Lucy & Harry English
Harry and I were delighted to meet you last week at the house. We are very pleased with the condition of the house in the care of the new tenants and the garden looks wonderful now that it is professionally maintained. We would like to take the opportunity to thank you for all your help in managing the property on our behalf. We have appreciated the high level of service and attention you have provided to us over the past 18 months or so. We are especially grateful that we were able to conclude the previous lease satisfactorily, complete some outstanding maintenance issues and, in a very short time, successfully re-lease the house this summer. As a result we feel very confident that our investment is in very capable hands.
I just wanted to take a moment to thank you for your recent assistance with my move out and inspection. You went above and beyond in every sense and were an absolute pleasure to deal with, and what's more, a source of great help and encouragement in an otherwise very stressful time for me. While I have for now moved on to Vancouver to embark on a career in investment banking, it is my great hope that in a year or two I can return again to live in Victoria and you can be assured that when I do, you will be the first person I call when seeking a new place. Wishing you and all the staff a lovely holiday and New Year.