RENTAL MANAGEMENT SERVICES
At C21 QUEENSWOOD we customize our management services to the specific needs of our clients. You communicate directly with the knowledgeable Property Manager or Strata Manager assigned to your property.
Our main objective is the care and maintenance of your property. We maintain a lower ratio of properties per single manager to ensure that your investment receives comprehensive care. Our managers know their properties and their markets.
- Assess the market rent and conduct a thorough walk through.
- Find qualified tenants for your property, perform credit checks and reference checks.
- Formalize the successful tenant under a contract. We ensure the tenant conforms to any applicable Strata Corporation bylaws, or rules and regulations. Assist in the transfer of utility accounts
- Create a move in inspection report and ensure the tenant signs and agrees to the current condition.
- Collect the rent, security and pet deposits from your tenants. Any delinquent rents are pursued.
- We are on call 24/7.
- Repairs and maintenance are carried out to protect your property.
- Engage in regular contact with tenants to ensure any and all issues are addressed promptly and pragmatically.
Katie and the team at Century 21 Queenswood are the perfect mix of personable and professional. I’ve only ever experienced exceptional and prompt service from Katie, Olivia, and with everyone else I’ve interacted with. They go the extra mile and it shows. Whenever I have an inquiry, Queenswood’s service team are punctual and pleasant to deal with. Thank you for maintaining such a high standard of customer service!
I just wanted to take a moment to thank you for your recent assistance with my move out and inspection. You went above and beyond in every sense and were an absolute pleasure to deal with, and what's more, a source of great help and encouragement in an otherwise very stressful time for me. While I have for now moved on to Vancouver to embark on a career in investment banking, it is my great hope that in a year or two I can return again to live in Victoria and you can be assured that when I do, you will be the first person I call when seeking a new place. Wishing you and all the staff a lovely holiday and New Year.